If you want to update your account details, you can do this by clicking the 
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Contact details
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Residential address
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Account preferences
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Password
After you update your residential address, we will attempt to verify your new address electronically. If this is not possible, you will receive a request prompting you to upload a document to confirm your new address. Please follow the on-screen instructions to complete this process.
Can I update my name?
If you have changed your name and wish to update this, you will be required to provide a document which confirms your change of name. Eligible documents include:
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Deed poll/Legal name change document
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Marriage certificate
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Divorce certificate
The document provided must clearly show the transition between your previous name and updated name.
Please Contact Us for further details on how to change your name.
Can I change my odds preferences?
You have the option to choose between fractional and decimal odds.
To change your odds:
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Scroll to the bottom of the bet365 sports site.
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Under Settings, Select Odds Display.
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Select either Fractional (e.g. 4/1) or Decimal (e.g. 5.00) odds.
Alternatively:
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Select My Account
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Select Preferences.
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Under Odds Display select either Fractional (e.g. 4/1) or Decimal (e.g. 5.00) odds.
Can I update my language preferences?
You can change the language on the website at any time to suit your preference.
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Scroll to the bottom of the bet365 sports site.
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Under Settings, click the Languages dropdown.
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Choose your preferred language from the available options.
Alternatively:
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Click the
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Select Preferences.
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Choose your preferred language from the available options
Once the language has been changed, the display of the website along with any correspondence about your account will be updated.
Language availability depends on where you're accessing bet365 from.