General

bet365 general rules are to apply to all eventualities where the rules below do not apply. Notwithstanding anything to the contrary in the General Rules the maximum winnings to any one customer or group/syndicate of customers (including bets from the same source and/or customers with multiple accounts) is £100,000 (or currency equivalent) in any one day. Once a bet is confirmed by bet365 that bet can not be amended or cancelled by the client. bet365 reserves the right to cancel any bet. bet365 reserves the right to amend the odds of any game at any time. Bets will not be confirmed if there are insufficient funds in your account. Malfunction will void all pays and play.

General Disconnection

If you suffer a disconnection during a game at Casino at bet365, you will be taken straight back to the game you were playing at the exact point you were disconnected. Please log back in to our casino and you will receive a pop up message stating that your disconnected game is being reloaded. Once the game has been restored you will be able to complete it.

Video Poker Disconnection
If a player has a winning hand(s) and is disconnected prior to being able to gamble, their winnings will be credited to their account and they will not have the option to gamble when they reconnect.

Jackpot Amounts
Please note that all jackpot amounts displayed on the Casino website or within the Download Casino Lobby are for information purposes only. The exact amount of any jackpot is displayed within the relevant game window once the game has been launched.

Last updated 15/10/2015.