If you want to take a short break from betting and gaming with us, you can do so by taking a Time-Out for a period of 24 hours, 48 hours, 7 days or 30 days.
Once you begin your Time-Out, you will not be able to use your account for betting and gaming, although you will still be able to login to withdraw any remaining balance. It will not be possible to reactivate your account until your chosen period has ended.
If you feel you are at risk of developing a gambling problem or believe you currently have a gambling problem, you should use Self-Exclusion.
To take a Time-Out please visit the Responsible Gambling Controls section of Members by choosing Time-Out.
If you feel you are at risk of developing a gambling problem or believe you currently have a gambling problem, please consider Self-Exclusion.
Self-Exclusion allows you to close your account for a specified period of 6 months, 1 year, 2 years or 5 years. This prevents you gambling with bet365 for your selected period of time.
During a period of self-exclusion you will not be able to use your account for betting and gaming, although you will still be able to login to withdraw any remaining balance. It will not be possible to re-open your account for any reason, and bet365 will do all it can to detect and close any new accounts you may open.
You also have the option of selecting which areas of the site you would like to limit your access to. For example you could limit your access to our Sports product.
Should you opt to self-exclude from bet365, we strongly recommend that you seek exclusion from all other gambling operators you have an account with.
Whilst we will remove you from our marketing databases, we also suggest that you remove bet365 from your notifications and delete/uninstall all bet365 apps, downloads and social media links. You may also wish to consider installing software that blocks access to gambling websites, click here for more information.
We recommend that you seek support from a problem gambling support service to help you deal with your problem.
You can self-exclude your account in the Responsible Gambling Controls section of Members by choosing Self-Exclusion.
Alternatively you can Contact our customer service team for assistance and further information.