In order to go all in or raise when it becomes your turn to bet, a bar will appear above the Fold, Check and Raise boxes. You will need to click on the bar to the left and drag it across to the right. If you drag all the way along then you will be 'all in'; if you drag part way across you will bet that amount.

You also have the option to bet the minimum raise, 2x minimum raise, 3x minimum raise, the amount of the pot and All In. To do this, click on the corresponding button above the drag bar, and the 'Raise' amount will increase or decrease accordingly. Then click on the 'Raise To' button to place your bet.

The maximum number of tables that may be played is 16 when in top view mode or mini view.

Players can choose between standard size table and mini tables. The mini table option not only provides players with substantially smaller tables but also automatically tiles up to four open tables on the player’s screen.

Table balancing is when a player is moved from one table to another during a tournament. When a hand ends at a table, a check is made to determine if the number of players is unbalanced. Results can be:

- The current table has more than one player over the average player count on all tables.
- Enough players have dropped out of tournament, and the remaining players can fit onto fewer tables.

If either of these checks is positive players are moved off the table.
- If a breakdown is not required then the tournament moves as many players as necessary to bring the table’s player count down to the average player count.
- On a breakdown the tournament moves all players out of the table and closes the table.

In either case the redistribution process fills the tables in random order up to average player count.

Players are removed from the position farthest from the dealer position, to the right of the dealer-counter clockwise, and players are placed in the new table farthest from dealer position, to the right of the dealer-counter clockwise.

A free seat for players on the table is located starting at the position before the dealer moving counter clockwise. These are the positions that receive the blinds in the last order. Note, that if a player is placed between the BB and dealer then they do not pay the SB, but instead skip a hand or two until the dealer button passes over them.

For example: A tournament has three tables left - table A with 8 players, table B with 9 players and table C with 10 players. The average number of players per table is 9. Therefore the player sitting on the right of the dealer in table C will be moved to table A and placed to the first available seat on the right hand of the dealer.

You can change or hide your avatar by clicking ‘Options’ > ‘Game Options’. On the upper right corner, you have the option to choose between 10 different images. To disable or hide your avatar, uncheck ‘Show Avatars’.

Note that you cannot change your avatar while logged in on one of our tables.

You can alter your Chat features by clicking the ‘Options’ button in the Poker lobby and selecting ‘Game Settings’. You may select to view your chat in bubbles, and may also choose between side chat (which appears on the right side of the table) or table chat (which appears in the bottom left hand corner of the table). In addition, you may also select to disable the chat feature entirely.

Select ‘Play Money’ from the ‘Choose Game’ menu in the lobby and a selection of free play games will be available for you to play. If you run out of free chips simply click on ‘my account’ and select the ‘reset play money’ button and your account will be credited with a further 1,000 chips for use on the free play tables.

To raise during the game, a player can either use the slide bar or , alternatively use the buttons on screen, which allow you to raise by fixed amounts.

The slide bar allows you to raise the bet to any level you wish, up to either the table limits or to the size of your chipstack. You will need to click on the bar to the left and drag it across to the right if you wish to increase your bet. If you drag all the way along then you will be 'all in', if you drag part way across you will bet that amount.

You can also bet levels such as 2x min, 3x min, etc. (which are available pre-flop) or ¼ Pot, ½ Pot, etc. (which are available post flop). This option is available in both No Limit and Pot Limit.

You may change your sound settings by clicking the ‘Options’ button in the Poker lobby and clicking ‘Audio Settings’. You have the option to adjust the general table sound as well as the dealer and player sounds.

All our games and tournaments are available under the ‘Choose Game’ Menu in the poker Lobby. Under the ‘Choose Game’ menu there are five separate tabs as listed below:

Cash Tables - All the cash tables with our fantastic selection of poker variations and stakes.
Sit and Go - We have everything from Heads Up to 50 Seater tournaments at all buy-in levels. You will also find the superb Jackpot Sit and Go tournaments under this section. Once the table is full the tournament is ready to go.
Scheduled - This is where all the Multi Table Tournament action takes place. The tournaments will start at a scheduled time. Don’t miss the huge pots and fantastic prizes up for grabs.
Play Money - Practice your skills and train your instinct on our free Play Money tables. You can even learn a new game or two on these tables without risking your own stack.
Casino Games - Get the full gaming experience with our fantastic casino games. Choose from our selection of your traditional favourites or some great slots and video poker action.

To minimize your screen while playing poker, do the following:
1. On your keyboard press the Alt + Enter command.
2. Do either:
- Click Options > Game settings and then uncheck Enable fullscreen mode.
- Check Show Mini-Table to minimize your table and allow you to play on four tables simultaneously.
- Adjust the screen resolution of your monitor to 1024x768.
- Click the button in the upper right corner of the screen next to the Menu button.

To fund your poker balance click on the Bank option while in the Poker Lobby. Here you can enter your payment details and make your deposit. At bet365 we offer a one wallet system meaning you have the same username for all of our products to effortlessly transfer your funds to and from each.

To move these chips to a table simply select the game of your choice from the ‘Choose Game’ menu and click an available seat, at this point you will be asked how much you wish to take to the table. To buy additional chips while seated at a table click the 'Chips' button and follow the on-screen instructions. Note: You must be seated at the table to buy additional chips this way.

1. Click on the Scheduled Tournament menu under 'Choose Game'.
2. Select and highlight a tournament from the tournament listings box.
3. Click the 'Go To Tournament' button. The Tournament Lobby is displayed. Note: You can also open the Tournament Lobby for the tournament you selected, by double clicking the tournament in the tournament listings box.
4. Click the Register button.
5. You now have the option to but in using cash, merit points or tokens. Highlight your payment choice and click on 'Register'. You will then be informed if you have successfully registered for the chosen tournament.

1. Click on the Sit and Go Tournament menu under 'Choose Game'.
2. Select a tournament from the tournament listings box (alternatively you can filter the Sit and Go tournaments depending on the buy-in level).
3. Click the ‘Go to Tournament’ button. The Tournament Lobby is displayed. Note: You can also open the Tournament Lobby for the tournament you selected, by double clicking the tournament in the tournament listings box.
4. Click the Register button. The Join Sit and Go Tournament dialog box is displayed.
5. Click the Buy-In button. The tournament buy-in amount and entrance fee are automatically deducted from your account. The Registration Complete dialog box is displayed confirming your successful registration.

We are aware of a sound bug that results in a ‘clicking’ noise being created when customers are in the poker lobby, to avoid it happening please follow these steps;

1. Go to your audio properties (this can be accessed via the control panel or by right clicking the sound icon in the bottom right corner of your windows start screen).

2. Click on “Sounds” and scroll down in the “Program events” window until you find “Start Navigation”.

3. Highlight the “Start Navigation” entry and then select “None” from the Sounds drop-down window.

4. Click ‘Apply’ in order to complete. The ‘clicking’ sound will now disappear, but all other Windows sounds will remain as they were.

The ‘Quick search’ function allows you to search for a specific cash game or tournament by giving you the option to change the parameters of the search. To access this function click on ‘Choose Game’ and then ‘Quick Search’ while in the poker lobby.

You will be able to search for a specific type of game, bet format, stake/buy-in and number of players at the table and the results will show only tables that match this criteria.

- Log into bet365 poker.
- In the Lobby select “My Account”.
- Select either “Cash Table History” or “Tournament History” whichever is appropriate.
- Select the required Date Range, Table Name (leave blank to show all) and the last number of sessions (leave blank to show all).
- The different Tables/Tournaments will now be displayed, click the applicable Table/Tournament to display the hands.

For ease of use all currency is converted to USD when playing at a table. The exchange rate is calculated every hour throughout the day and the rate will be frozen while you have funds at a table to ensure you do not lose out in any way.

The average download time is 12-15 minutes using a standard 33Kbs ('dial-up') modem. In cable and ADSL connections the download will take no more than 20 seconds. You will only need to download the software once; thereafter the program will be readily available to load up from your desktop.

Beginner tables are available to new players who have signed up within the previous 90 days. There are a wide range of cash games and both single and multi table tournaments on offer. There are also daily beginner freerolls. As a new player you can play up to 4 beginner freerolls in a 7 day period.

The buy-in is the cost to join a Sit and Go or Multi-Table Tournament and goes toward the prize pool. The entrance fee is the house cut and is generally 10% of the buy-in.

We currently have 4 Jackpot Sit and Go’s on offer with various buy-ins and prize amounts. By winning a pre-defined number of tournaments consecutively you will also claim the Jackpot for that tournament. The Maui, Rio and Fort Knox tournaments all carry a Progressive Jackpot which will increase by a set amount each week until the Jackpot is won.

Full details of these tournaments can be found by clicking here…

These are high speed cash tables aimed at players that prefer a fast paced game. When playing at these tables you will have a maximum of 10 second to make your decisions in each round of betting.

The tables are pre-defined with the word “Turbo or Speed” to differentiate them from regular cash tables.

We offer all forms of Texas Hold ‘Em and various buy-in levels are available.

Regarding Turbo Tables, note that any player leaving a turbo table with winnings is not permitted to join the same table within one hour unless they sit again with at least the same amount of chips that they left that table with. However the player will be able to sit at any other Turbo table with any amount over the minimum buy-in.

Your account will be temporarily blocked if an incorrect password is entered three times during login. The Poker system uses this feature to prevent possible account hacking by unwanted persons attempting to access your account by entering random passwords.

Once an account is blocked it cannot be accessed for 30 minutes after which the block is automatically removed. You may if you prefer Contact Us to remove the temporary block once you have confirmed your security details.

A re-buy tournament is one that allows you to purchase additional chips within the specified re-buy period, you can rebuy if you bust out or have a chip stack less than or equal to your initial starting stack amount.

To re-buy click the ‘re-buy’ button on the table. Once you select this, a pop-up appears informing that you will receive your re-buy amount at the beginning of the next hand. Please note, you will receive your re-buy regardless of the outcome of the previous hand.

If you run out of chips completely during the re-buy period, you can re-buy when the pop-up box appears. You are unable to re-buy if you have more chips than your initial starting stack (The re-buy button will be disabled).

Unless otherwise stated, our re-buy tournaments also include an “add-on” option that allows you to purchase additional chips at the end of the re-buy period. This is available to all players still in the tournament regardless of their chip stack size.

A satellite tournament is one where the winners gain free entry into a another (larger) tournament. These work by the total buy-in costs of the smaller tournament covering that of the larger tournament. E.g. If the buy-in for the larger tournament is $200. A 10 seater satellite would have a buy-in of $20 to cover the larger tournament ($20 x 10 = $200).

Disconnection protection protects players if their internet connection is lost during a game. In the event that a player is disconnected, they will be deemed as All-in for the amount they have invested into the pot, and are considered in the hand at the showdown.

Disconnection protection is applicable for genuine disconnections only and is only available in ring games and not in tournaments.

Any player who misuses this protection by intentionally disconnecting, may:
- Forfeit any money won.
- Lose disconnection protection privileges.
- Face expulsion from the site.

Players must accept the risk of disconnections. They can and do occur. Note that we do offer tables where the disconnection protection facility is disabled, where players have no disconnection protection at all. These tables are clearly marked in the lobby and all players may choose to play on these tables.

When you play Poker at bet365 you play against other players not the house. As such a charge is made in the form of rake; rake is the 'house' take. On every cash game table, where the pot is contested, a rake is taken from the pot as per the table below.

We have a 'no flop no drop' policy, so do not take a rake from games when no flop is seen.

You are able to view exactly how much rake has been taken from a pot by hovering your mouse over the chips to the left of the dealer'

Here’s where we reward the most prolific players on the bet365 cash tables. Play for real money and be automatically registered to compete on the leaderboard. Cash prizes are awarded to the highest finishers every week, and the winner qualifies as of right for the Annual Leaderboard Grand Final.

In the Leaderboard Race Challenge your final weekly position is determined by the number of Qualifying Raked Hands you play. As with the Tournament Leaderboard, there are opportunities to win a seat for the Grand Final even if you miss out on first place.

This is where we find the most successful player on the bet365 tournament tables. The leading players win cash prizes each month, and in addition the first-place finisher qualifies for the Annual Leaderboard Grand Final, where a massive-prize-pool is guaranteed. Real money players automatically register for this promotion.

The Tournament Leaderboard is a race to see who can accumulate the most Tournament Leaderboard Ranking Points. Ranking Points are based on finishing position, buy-in amount and the number of players in each tournament. There are extra chances to qualify for the Grand Final.

Your poker account balance will be shown in the bottom left hand corner of the lobby and will be shown in you’re chosen currency. You can also click on the Bank option in the main Lobby to view your complete bet365 balances using our one wallet system.

The ‘Sit Out’ feature was developed for people who genuinely need to leave their computer due to unforeseen circumstances whilst playing at a tournament such as a rest break or disconnection.

We assure you that no player benefits from sitting out for an entire tournament, When sitting out a player will automatically post blinds on their turn and will automatically be folded when they are not in the big blind position, as a result they will eventually be blinded out of the tournament.

The security settings of your browser can affect the functionality of the bet365 site and block certain features. Your browser security settings may need to be altered for the bet365 site to be fully functional.

Step by Step Guide to Browser Security Settings:

AOL
Internet Explorer
Mozilla Firefox
Opera
Safari

If you continue to experience problems, please refer to the other items within this section for further recommendations or alternatively, please Contact Us at Customer Services so that we can offer additional assistance.

If possible, please have the following information ready:

The ISP you are using? (e.g. AOL, Freeserve, NTL World etc.)

Whether you have any security suites or firewalls installed. (e.g. McAfee, Norton, Zone Alarm)

3rd party software such as toolbars or your browser security settings may prevent the download of the software. Please refer to the following sections on this page to make sure the bet365 software can be downloaded. General Fixes - Browser security settings Toolbars After following the above guides please try to download the bet365 software again.

Your PC will need to meet the following system requirements in order to play poker with bet365:

Windows 98, ME, 2000, XP or Vista
400MHz Pentium or faster CPU with at least 128MB of RAM
Minimum screen resolution of at least 800 by 600 pixels with 16-bit ("High Colour")
At least 30MB of free disk space.
MS Internet Explorer 5.2 or later version

Please note that currently bet365 software is not compatible with the Mac OS X.

There are known issues with certain types of toolbars that you may or may not be aware you have downloaded. Some add-on toolbars that are poorly built may prevent pop-up windows from appearing, may slow your computer or force your browser to shut down unexpectedly.

Click here for a guide to see if this is the cause of the issue.